Your Personal Advocates in Melbourne

At Help Is At Hand, we're committed to providing personalised advocacy, support, assistance, and referrals to individuals facing everyday challenges in Melbourne. Let us help you navigate complex systems and secure better deals.

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Navigating Challenges Together

Help is at Hand is a Melbourne-based advocacy service dedicated to providing personalised support, advocacy, assistance, and referrals for individuals navigating everyday challenges, both simple and complex. We work closely with each person to achieve the best possible outcomes. We listen carefully because your voice matters! Life can be tough, and while we don’t have all the answers, we’re committed to sharing what we know and providing the research and resources needed to try and help you find a clear way forward.

Our Client Journey

Our advocates are here to support you every step of the way. Booking an appointment with one of our team can be a positive first step when facing something that feels difficult to navigate. As the saying goes, ‘a problem shared is a problem halved’ - many people do find they feel lighter once they’ve spoken to someone who truly listens.

With compassion and empathy, we’ll not only hear you but also work hard to research and find solutions or referrals - always doing our very best to assist where we can.

The Help Is At Hand Difference

Exceptional service is the foundation of Help is at Hand. We believe in offering personalised and compassionate advocacy, creating a safe and confidential space where you feel listened to and respected. Our empathetic approach ensures that clients we support feel valued and understood. With open communication and practical, timely assistance, we work alongside you to build trust and achieve meaningful, positive outcomes.

Our advocates are here to support you with care and understanding. We kindly ask that you remember that we are human too — and just as we treat everyone with respect and compassion, we hope the same kindness is shown to us in return.